Of course, we all talk to hundreds of Cast Members during our trips. But I don’t mean ‘talking’ as in asking where the bathrooms are or “Excuse me, is this the FastPass line?” I’m talking about the Top Five Cast Members to actually have a conversation with.
But let’s qualify this a bit more: By conversation, I don’t mean a sit-down one-hour share-your-life-story talk. Cast Members are busy people. However, some of them are available for some brief Guest interaction, and would love to chat it up with you.
So with that in mind, here are the Top Five Cast Members to talk to during your next trip:
Chat No. 5
Cleaning staff. Very much a thankless job, these CM’s aren’t just there to sweep up and empty garbage cans. Most of them know the Park better than anyone and can give accurate directions to anywhere from anywhere! And I’ve never met one yet who wouldn’t give you the time of day. In my experience, they will even approach you if you look the least bit lost. Taking a few minutes to interact with these great people could just make their day, and yours!
Try asking them: Where would you go in the Park right now if you could?
Chat No. 4
Parade Route wranglers. Before any parade starts, there’s usually a lot of standing around. Many of the Cast Members who are there to keep you behind the ropes will also have time for a brief chat. They may even be wearing a Pin Trading lanyard, which is an indication they want Guest interaction. But these CM’s are busy, so make it quick.
Find out who their favorite character is in the Parade, and why.
Chat No. 3
Attraction staff. These are the poor unfortunate souls you see standing in front of a ride that is not operating, or the person who operates the same thing over and over, like the Monorail Pilot below. They may get to stand for hours telling disgruntled Guests they can’t ride their favorite attraction today, or just push the same button. Sound like fun? Not much, so they could use a little interaction!
Try asking for a piece of unknown trivia about the attraction itself.
Chat No. 2
Merchandise Cart staff. CM’s in stores are usually pretty busy and get lots of Guest interaction throughout the day. But the poor guys and gals stuck on some of the merchandise carts are all but ignored. For example, the ones outside the EPCOT main entrance, or any cart stuck in a deserted corner of a Park. These people are bored, to say the least!
If you really want to make their day, buy something during your conversation!
Chat No. 1
World Showcase staff. This is in the number one spot because it’s the no-brainer of the list. Each Pavilion has CM’s who are from that actual country. So if you’ve ever wanted to meet someone from Morocco or Canada (and who hasn’t fantasized about meeting a Canadian???) then that person is only a few steps away! Again, make sure they’re not too busy first, but then approach them for some nice conversation.
Topics: What city are you from? How long have you been here? What’s your favorite Pavilion, and why?
Any Cast Member who is standing around and looking bored is fair game! And part of their job is to interact with you anyway, so why not take advantage of that and have some great conversations. You can learn something new about the Park or Resort you’re visiting, and they can enjoy a Guest experience to make their job more worthwhile.
That’s what they call Win-Win?
Who might be too busy to talk to you? How about: